Welcome to Concierge Online, an exclusive service designed to assist Visa Platinum cardholders with their lifestyle needs.
With a simple click of the mouse, you can request for trip planning assistance, flight reservations, hotel reservations, restaurant reservations, car rentals, performance ticket bookings and other requests.
Please login here if you have already registered with Concierge Online.
If you are a Visa Platinum cardholder, please register here to use Concierge Online.
If you have forgotten your password, click here to change it.
Visa Platinum/ Visa Signature/ Visa Infinite Customer Centre (“Customer Centre”) is serviced by a third party supplier.
By accessing or using the Customer Centre, you are deemed to have understood and agreed to the terms of usage below.
Terms of Usage For Customer Centre
Usage And Information
Usage of the Customer Centre services for obtaining information is solely at your own risk. Visa makes no representations or warranties whatsoever in
connection with any access to or usage of the Customer Centre, including without limitation, connectibility, response times, and/oraccuracy,
completeness or suitability of any information provided by or through the Customer Centre. Without prejudce to the foregoing, to the extent permitted
by law, Visa excludes all liability (including for negligence) for any loss or damage (including special, indirect or consequential loss or damage)
arising from or in connection with the access to or usage of the Customer Centre, or any information provided by or through the Customer Centre.
Goods And Services
Usage of the Customer Centre services for the procuring of any goods and
services is solely at your own risk. Visa makes no representations or
warranties whatsoever, and shall under no circumstances be a party to, the
procuring or attempted procuring of any goods and services by you through
the Customer Centre. Any goods and services so procured by you will be
solely a contractual arrangement between you and the relevant third party
merchant providing such goods and services (“Merchant”) and you
undertake to look solely to such Merchant in respect thereof. Without
prejudice to the foregoing, Visa makes no representations or warranties in
relation to any goods and services (including without limitation, quality or
fitness thereof) procured by you from the Merchant, notwithstanding any
involvement or assistance on the part of the Customer Centre in the
procurement by you of such goods or services from the Merchant. Unless
expressly prohibited by law, Visa excludes all liability (including for
negligence) for any loss or damage (including special, indirect or
consequential loss or damage) arising from or in connection with any such
goods and services procured or attempted to be procured by you from the
Merchant and all related requests, quotations, reservations, bookings thereof.