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  • Concierge - Emergency Services

The Visa Platinum Concierge offers a full range of emergency services 24 hours a day, 7 days a week. Access Visa Platinum Concierge through the concierge hotlines if you require any assistance.

Lost & Stolen Card
In the event that you lose your Visa Platinum card, help is just a phone call away. Simply call the Visa Platinum Concierge and we will take care of the rest.
 
Emergency Card Replacement
Visa Platinum cardholders whose cards are lost or stolen while traveling may request a replacement card by simply calling the Visa Platinum Concierge. We will have a replacement card delivered promptly to you to minimize any inconvenience.
 
Emergency Cash Disbursement
If you are overseas and require emergency cash, Visa Platinum Concierge will help arrange for it to be delivered to you through our worldwide network of cash disbursement agencies.

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