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| Risk Management | | | Travellers Cheques | |
Accepting Visa Travellers Cheques
Check the Visa Travellers Cheque(s) for the following security features:
| Paper | Feels like currency (A counterfeit cheque generally does not feel
right - It usually feels smoother or thicker)
| | Watermark | A watermark should be visible on the front side of the cheque when
the cheque is lifted to the light (A counterfeit cheque may not have
a watermark on the front side or the watermark may appear on the
back side of the cheque)
| Raised
texture
| (A counterfeit cheque generally does not have this feature) | Holographic
thread
| The current design contains a silver, metallic, shiny stripe with the
word 'secure' repeated (A counterfeit cheque may have a dull
stripe)
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If you are in possession of cheques and suspect they may be fraudulent, call Visa's free cheque verification service which is available 24 hours a day, 365 days a year. Our toll-free numbers are listed under " International Toll Free Assistance ". Alternatively, visit www.quickcheque.net.
If the Visa Travellers Cheques bear the name of Citicorp, contact the company directly at 1 800 645 6556 (toll free), call collect to 1 813 623 1709 or send an email to visa.webmail@citi.com.
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Acceptance and verification
For your protection, follow these five simple steps when accepting Visa Travellers Cheques.
| Step 1 | Check the Visa Travellers Cheque(s) for the security features mentioned
above.
| | Step 2 | Ensure that the presenter countersigns the cheque in the lower left corner
in front of you.
| | Step 3 | Ensure that the signature matches with the counter-signature. | | Step 4 | If the cheque is already counter-signed, ask the presenter to sign it again
on the reverse side and ask for identification.
| | Step 5 | Ensure the amount presented is consistent with your normal business
transactions.
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Do not accept Visa Travellers Cheques from a third party that is unknown to you and if you have no recourse against that party. Do not accept Visa Travellers Cheques that have been sent to you unsolicited or from an unknown source via mail or courier. Report their receipt immediately to the police.
If you require brochures on acceptance guidelines, please send an email to vtc@visa.com.
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