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Lost Your Card?

Need help for a lost or stolen card?

No matter where you are in the world Visa Global Customer Assistance will help you 24 hours a day, 7 days a week.

What you should do

  
If you are close to home
 

  • Immediately contact your financial institution to report the loss or theft and arrange for a replacement card to be mailed to you.
  • Keep a copy of the name of the financial institution that issued your card, its customer service phone number, and your Visa account number in a convenient place - separate from your card.
 
If you are traveling away from home
 
  • Before you leave on a trip, make a note of the toll-free emergency number for your destination and keep it with you, but separate from your card.
  • Immediately contact Visa Global Customer Assistance using our worldwide network of toll-free telephone numbers.

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