Visa Hong Kong | Visa card travel tips

Visa card travel tips

Visa’s reminders for travelers:

Make note of the 24-hour Visa Global Customer Assistance numbers of your travel destination prior to departure, together with your Visa card number, the issuing financial institution of your Visa card, and its customer service hotline number. Bring the note with you, but put it separately from your Visa card.
Visa Global Customer Assistance numbers can be found at Visa Hong Kong website at www.visa.com.hk. Numbers of some popular travel destinations are:

Immediately contact Visa Global Customer Assistance if your Visa card is lost or stolen whilst traveling.
Cardholders can enquire from the issuing institutions and understand the terms and conditions in using Visa cards abroad. For example the benefits and bonus reward program in foreign countries, definition of cross-border transactions, exchange rate, and service charges, etc. Consider about the program and fee structure of different issuing institutions before choosing your Visa card.
Visa cards are widely accepted in more than 24 million merchant locations globally and provide easy and convenient 24-hour cash access at over one million ATMs for travelers.
Keep your payment cards in sight and ensure to get the card back after every purchase.
Use your payment cards only at reputable merchants.
Always check your billing statement and sales receipts including the purchase amount when signing. Keep all statements and ATM receipts to check all transactions after trips, even the small ones.
Immediately report any suspicious transactions to your card-issuing financial institution.
Do not volunteer any personal information when using your payment card and never disclose your PIN to anyone - no one from a financial institution, the police, or a merchant should ask for your PIN.
If your card comes with a PIN, memorize the PIN – if it must be written down, keep it separate from wallet or card itself.
Travel with one ATM card and memorize the PIN.

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