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| Visa Mini |  | | Frequently Asked Questions |  |
| Usage |  |
How do I process a transaction with a Visa Mini card? Electronic Draft Capture (EDC) swipe terminals can accept the Visa Mini the same way as standard- sized cards – just swipe it as you would a standard-sized card. No new acceptance software or hardware is required. Just swipe the card through your terminal. Once the transaction is authorized, have the cardholder sign the printed receipt. |  |
Does Visa Mini work in all card swipe readers? Visa Mini will work in most card swipe readers. Terminals which require the card to be inserted rather than swiped, i.e., most ATMs, certain automated fuel dispensers at gas stations and “dip” terminals will not be able to accept a Visa Mini card. |  |
Can I take a manual imprint of the Visa Mini? Visa Mini cards cannot be used for transactions that require a card imprint. |  |
What if the Visa Mini card doesn’t work in my model of card swipe reader? If the card swipe reader can’t read the magnetic stripe on the Visa Mini card, ask the customer for the standard-sized Visa card issued with the Visa Mini. Then, swipe the standard-sized card through the card reader, and once the transaction is authorized, have the cardholder sign the printed receipt. If the customer doesn’t have the standard-sized Visa card, you may ask the customer for another form of payment. |  |
What if the Visa Mini doesn’t work in my card swipe reader and the customer doesn’t have another form of payment, but I still want to complete the sale to the customer? You have the option of key-entering the transaction into the terminal, but you assume the risk for the transaction. Please contact your bank if you encounter any difficulties. |  |
| Security features |  |
What are the security features on the Visa Mini card? The Visa Mini card has the following security features:
Dove hologram The blue, white and gold Visa Flag with micro printing or the Visa Electron symbol with micro printing UV dove Pre-printed BIN Signature panel Three-digit CVV2 value on the signature panel
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| Merchant reward |  |
Does a merchant earn reward if a Visa Mini card, which has a ‘pick-up’ status, is presented for payment? Yes, the usual merchant reward applies. Destroy the Visa Mini by snipping across the magnetic stripe and return the card to your acquirer. |  |
| Others |  |
How are disputed transactions handled? Such transactions are handled according to the current procedures you use for all other Visa cards. |  |
Who can my customers call with questions about his/her Visa Mini card? Your customer can call the financial institution that issued the Visa Mini card. The telephone number is listed on the back of the Visa Mini card. |  |
If I have more questions or clarifications whom should I contact? Please contact your acquirer and they will be able to help you. | | |  |
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 |  |  |  |  |  |  |  | The Visa Mini |  |  | Find out more about this breakthrough in card design. |  |
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