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Zero Liability

Shop anywhere with absolutely no risk

Your peace of mind and protection are paramount to Visa. Visa's Zero Liability policy is our guarantee that you would not be held responsible for fraudulent charges made with your Visa payment card.

How It Works

Shop worry-free 
Use your Visa payment card to make purchases at millions of locations. Visa will always protect you from unauthorized use.
Report suspicious charges
Review your monthly statement and report any fraudulent charges to your financial institution.
Get quick resolution on your Visa card
If applicable, your financial institution may remove fraudulent transactions or extend provisional credit for losses from unauthorized card use.
 
Shop worry-free at millions of merchants
You can use your card to shop with confidence. That is because Visa protects your card information 24/7 and you would not be held liable for unauthorized purchases made with your card or account information.
 
Review your monthly account statement and report fraudulent charges
Take the time to look at your monthly Visa statement, and let your financial institution know if anything appears incorrect so swift action to regain control of your account and to resolve the situation for you can occur.
 
Count on quick resolution on your Visa card
If your account is compromised, Visa is committed to setting things right without further aggravation or inconvenience to you. Visa's cardholder protection policy requires all financial institutions issuing Visa products to extend provisional credit for losses from unauthorized card use within 5 business days of notification of the loss.
 
Call your issuing bank for their terms and conditions or for more information.

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